It's no problem if you want to return something...
For schools and individual customers we have a brilliant thirty day no-quibbles returns policy — that's an extra sixteen days on top of the statutory cooling off period!
If you'd like to return anything, just give us a ring and we'll sort it out for you. What’s more — returns postage is free.
Returns are sent via the Post Office/Royal Mail or are collected by FedEx, but the exact method will depend on the parcel weight — our customer services team will guide you through the quick and easy process.
For bookshops and retailers in the UK, we follow the Book Industry Returns Initiative. That means we can only accept returns of books that we’ve supplied in the last fifteen months, and can only offer credit for books that are returned undamaged.
If you’ve ordered CGP books from overseas, please contact us on +44 1229 719000 or firstname.lastname@example.org so we can help with your query.